Empire Sports World

Free UK Delivery on Orders over £50
Worldwide Shipping
30 Day Returns

Terms & Conditions

 

Thank you for using the Empire Sports World website.

 

Please read these conditions carefully before using the website.

 

By using this website you signify your agreement to be bound by these conditions.

 

1. The Company

 

Empire Sports World is a trading name for Empire Sport Ltd.

 

This website is owned and operated by Empire Sports Ltd.

 

Empire Sports Ltd is a company registered in the United Kingdom.

 

Unit 6&7, 53B The Pensnett Trading Estate, Kingswingford, West Midlands, DY6 7XQ
Registration Number: 08160437

 

2. Terms of Sale

 

By placing an order you are offering to purchase a product subject to all the terms and conditions outlined.

 

A. Product Description

 

We endeavor to produce the most accurate images, information and descriptions of all items listed for sale.  If you receive an item that does not match the description please contact us and a solution will be provided, however Empire Sports Ltd reserve the right to refuse to replace or refund product discrepancies.  

 

B. Pricing

 

When making a purchase the buyer commits to paying for the price listed at that given time, plus any additional carriage charges outlined at checkout. All prices listed on Empire Sports World are in British Pound Sterling and include VAT.

 

C. Availability

 

Empire Sports aims to keep the website running with the most accurate stock availability at all times, however the company reserves the right to cancel any orders should stock availability be a problem through technical or otherwise stated issue.  Customers will be notified should an order be cancelled.

 

D. Dispatch Time

 

All orders are processed and dispatched within one working day, Monday to Friday.  Orders placed after 3pm on a Friday will be processed and shipped on a Monday morning.

 

E.  Delivery

 

All items, unless otherwise stated, will be delivered by Royal Mail in the UK, or the local Postal Service for international deliveries.  While we aim to get all orders out and delivered on time, Empire Sports cannot guarantee specific delivery times. Please contact us should you require information regarding an outstanding order.  In the event of non-delivery or other unforeseen delivery issues occur, the company reserves the right to refuse to replace or refund any purchase should there be significant evidence, such as tracking or delivery confirmation suggesting the item has been received.

 

F. Returns

 

All items can be returned 30 days from the date of receipt, for either a full refund or a change of size. Refunds can only be issued to the card or account in which payment was made. Exchange requests are subject to availability, and only exchange requests for the same item in a different colour or size can be accepted.  The buyer has the responsibility for all costs associated with returning the item safely to Empire Sports Ltd, and it is the buyer’s responsibility to ensure the item is returned safely.  All returns must meet the return criteria; items must be returned in the condition received, be unused and with all labels and tags still attached.  Empire Sports has the right to refuse any returns that fail to meet this criteria.

 

G. Customs

 

When ordering goods from Empire Sports World for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the purchaser; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Empire Sports World, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

 

3. Your Account

 

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password and you should take all necessary steps to ensure that the password is kept confidential and secure.

 

Please ensure that the details you provide us with are correct, and false information can impact orders. Empire Sports reserves the right to refuse access to the website and terminate accounts.

 

4. Privacy Policy

 

Your security and privacy are of paramount concern to us.

 

When ordering from Empire Sports World you (the customer) will be asked to provide us with certain information.

 

The types of personal information collected at these pages are:

 

Name
Address
Email address
Credit Card details
Phone number
(Plus any other applicable information)

 

We use the information you provide about yourself when placing an order to complete that purchase. We do not share this information with outside parties except to the extent necessary to complete that specific purchase or order. We do not sell, rent or exchange your personal details with any third party for marketing purposes.

 

Empire Sports uses only well-known secure, safe online payment systems, and does not hold or store any customer credit / debit card details on its server at any time for total peace of mind when purchasing.


For more information on our Privacy Policy please see our Privacy Policy & Cookies page, or contact us directly.

 

5. License for website access

 

Empire Sports World grants you a limited license to access and make personal use of this website, but not to copy, resell, download or modify any portion of it, except with express written consent of Empire Sports Ltd.

 

6. Your conduct

 

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

 

You understand that you, and not Empire Sports, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

 

You must not use the website for any of the following, a) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity. B) to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam". c) to cause annoyance, inconvenience or needless anxiety

 

7. Reviews, comments, communications and other content

 

Users of this website may post reviews, comments and other content as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Empire Sports reserves the right (but not the obligation) to remove or edit any content.

 

8. Copyright

 

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Empire Sports or its content suppliers and is protected by international copyright, database right laws. 

 

9. Governing law and jurisdiction

 

These conditions are governed by and construed in accordance with the laws of the United Kingdom, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of the United Kingdom.