Empire Sports World

Free UK Delivery on Orders over £50
Worldwide Shipping
30 Day Returns

Shipping & Returns

What Courier do you use?

Deliveries are made using Royal Mail within the UK.

International orders are sent via Royal Mail Airmail and delievred using the local postal service provider. 

 

How will I know when my order has been dispatched?

You will be sent email confirmation once your order has been despatched form our warehouse. You will also be able to see Royal Mail tracking information for your order.

 

How long will it take for my order to arrive?

Orders are processed and disptached within one working day Monday to Friday, excluding Bank Holidays.

Once you have received confirmation that your order has been dispatched you can expect this to arrive within 2- 3 days.

For deliveries outside of the UK please allow 5 -7 days for delivery to EU countries and 7-10 days for Countries outside the EU

 

What do I do if I have not received my order?

If your item has not been delivered it may be have been delivered to neighbours or held with Royal Mail awaiting your collection. A Royal Mail calling card should have been left in either instance.

If you are concerned about your delivery please contact us.

 

How do I return an unwanted item?

If you are unhappy with an item you have received it can be returned to us within 30 days for a full refund or an exchange.

Return details are listed on the delivery documentation.

Items must be returned in the confition received, be unused and with all the original labels and tags intact.